4.2.2.a Level of Service Discussion

To determine what constitutes an equitable provision of city service, the city of Surprise must first determine the desired level of service for any service provided by the city or other private and non-profit entities. The method to determine this can be measured in many ways depending on the amenity provided. Examples of this include service per population, per area, or per distance traveled. 

When determining level of service it is important to also consider the desired level of service when related to the existing or future intensity of the area. Equitable service planning for the city of Surprise will look at the sustainability of the service when compared to the number of users and the cost to the city. Fewer services will be provided in rural areas in general due to cost of providing the service as well as the fewer number of residents who will benefit from the service. When looking at service levels compared to density it will be important to examine the need of the residents and if there are other areas of the city that have a greater need for the same or different services when budgetary constraints are applied.