Maintain processes and policies to ensure efficient and effective delivery of services.
Policies:
Determine and review desired Level of Service (LOS) for public facilities where necessary.
Ensure the city of Surprise has adequate municipal facilities to serve the needs of the residents.
Ensure city police and fire departments have adequate facilities to provide efficient response times.
Encourage integration of public service centers to include: fire and police stations, community centers, libraries, and other public facilities.
Locate and design public facilities to enhance communities.
Continue to maintain high quality and efficiency in public and emergency services to the extent that is consistent with policies and finances of the city.
Provide effective, visible emergency service presence in the community; timely, appropriate response to calls for service; and appropriate involvement in the resolution of problems.
Plan and prepare for the future service needs of the community.
Pursue alternative means of funding, volunteer services, and alternate resources to improve public service.